[driverloader] ... device is either not present or not supported ...

[Linuxant Support (Jean-Philippe)]

Hi,

Could you send us the output of 'dumpdiag' please? Type the following in a
root shell:

# dldrconfig --dumpdiag

Just send us the generated file located in /tmp ('driverloaderdiag.txt').
It'll help us solve the problem.

Thanks.

-- 
Jean-Philippe
Technical Specialist / Linuxant
http://www.linuxant.com/
support at linuxant.com


----- Original Message ----- 
From: "David Fontaine" <dav_fontaine at hotmail.com>
To: <driverloader at lists.linuxant.com>
Sent: Monday, January 26, 2004 4:53 AM
Subject: [driverloader] ... device is either not present or not supported
...


> Hi all,
>
> I've just installed driverloader (deb install, method b). Everything seems
> ok, I can log in the web configurator at http://127.0.0.1:18020/
> I've uploaded the windows driver files, and I get this:
>
> It seems that your device is either not present or not supported by the
> installed driver(s). Either:
>
> 1. Plug-in your device and click [Refresh] to retry, OR
> 2. Upload a new driver using the [Upload Windows Driver] button below.
>
> My system is:
>
> -Dell Inspiron 2650 Laptop
> -Debian Woody 3.0 rc 2
> -Kernel 2.4.18
> -US Robotics USR5410
>
> What else could I do? Could anyone help me please?
>
> Thanks,
>
> David
>
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