[driverloader] hsf driver modules dissapears on reboot

[Linuxant support (Jonathan)]

Hi,

please note that you have posted on the DriverLoader mailing list for a 
problem related to the HSF modem driver. There is a specific mailing 
list for the HSF modem driver, more information is available at:

http://www.linuxant.com/drivers/maillists.php

We are not aware of this problem. Can you please try to obtain the 
complete and accurate error message generated? Did you take a look at 
'dmesg' to see if you could see an error message?

Please also send to support at linuxant.com the output of 'dumpdiag'. Type 
the following in a root shell:

---
hsfconfig --dumpdiag
---

Just send us the generated file located in /tmp ('hsfdiag.txt').
It'll help us solve the problem.

Regards,


Jonathan
Technical specialist / Linuxant
www.linuxant.com
support at linuxant.com



klbogotz at berchules.com wrote:
> Hello,
> I got a license for hfsmodem (7.43.00.01full_k2.6.12_10_386_ubuntu) and installed without any problem (dpkg --install hsfmodem_7.43.00.01full_k2.6.12_10_386_ubuntu_i386.deb)
> The modem works as supposed.
> When I reboot I get some error messages that hsf module cannot be installed because the directory / file (don't find the messages in /var/log/messages) does not exist and it does not work.
> When I do the same procedure of installation as the first time, it installs with the former values presetted (without e-mail and key) and then works until the next reboot.
> During installation I get the following messages:
> -----------------------------------
> Please enter license key [FREE]: xxxxxxxx
> 
> Setting license for modem unit 0: "klbogotz at berchules.com/xxxxxxxx"
> 
> Note: kernel module snd-via82xx-modem overridden by hsfmc97via
> Note: kernel module snd-intel8x0m overridden by hsfmc97ich hsfmc97sis
> Note: kernel module snd-atiixp-modem overridden by hsfmc97ati
> 
> Current parameters: ("hsfconfig --info")
> 
> Config for modem unit 0: /dev/ttySHSF0
>         Device instance: 0-PCI-14f1:2f00-14f1:2004
>         HW revision    : Basic2 2.18 Standard DAA 3VoltsIA
>         HW profile name: hsfpcibasic2hsfi
>         Registration ID: yyyyyyyy
>         License owner  : klbogotz at berchules.com
>         License key    : xxxxxxxx
>         License status : OK
>         Current region : SPAIN (T.35 code: 00A0)
> 
> The /dev/modem alias (symlink) points to ttySHSF0
> -----------------------------------------
> It seem that some modules are overwritten by hfsmodem and I suppose that the same happens with the hfsmodem modules when I reboot. Therefore they are not found.
> 
> What is the solution? I'm not very expert in these things. If anyone will help, please do it in simple words.
> 
> Thanks a lot, Klaus
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