[driverloader] Driver Loader does not detect URS5420 device (Ubuntu 7.04)

[Linuxant support (Jonathan)]

Hi,

you will be able to install the license once DriverLoader will drive the 
device.

Since it was working well under Ubuntu 6.06 (which uses a different 
version of the Linux kernel), I suspect a possible kernel problem since 
DriverLoader seems to be correctly installed and configured and there is 
no error generated. Can you try with a different Linux kernel to see if 
there is a difference?

Regards,


Jonathan
Technical specialist / Linuxant
www.linuxant.com
support at linuxant.com



Administrador de Dominis de BalearWeb wrote:
> Hi,
> 
> I'm using a USB mouse and it works fine. I have swapped the USB
> connectors, and still nothing has improved, both with the computer on
> and off.
> 
> Where am I possessed to enter the License? Or am I not able to enter the
> License until the Linuxant Driver Loader detects the Device?
> Or do you think the Licence has nothing to do?
> 
> Thank you for your help.
> 
> Elena
> 
> Linuxant support (Jonathan) wrote:
>> Hi,
>>
>> everything seems fine in the dump you have provided except for the 
>> fact that DriverLoader is never called by the kernel to drive your USB 
>> wireless device for an unknown reason.
>>
>> Please test with other USB devices on this system just to make sure 
>> that USB is correctly working with that kernel on your system. You 
>> could also try to physically re-connect the wireless device to see if 
>> there is a difference.
>>
>> Regards,
>>
>>
>> Jonathan
>> Technical specialist / Linuxant
>> www.linuxant.com
>> support at linuxant.com
>>
>>
>>
>> Administrador de Dominis de BalearWeb wrote:
>>> Hello,
>>>
>>> I have been using Linuxant with URS5420 for some months now with 
>>> Ubuntu 6.06 with no problem
>>>
>>> Now I have installed Ubuntu 7.04 and installed the new Linuxant 
>>> driverloader_2.37_k2.6.20_15_generic_ubuntu_i386.deb.zip
>>>
>>> The installation went fine, and I have also installed the following 
>>> Windows Drivers for URS5420:
>>> USR5420.INF
>>>
>>> Then Linuxant requested these other files:
>>> USB8023K.SYS
>>> RNDISMPK.SYS
>>>
>>> When I access the Linuxant Web configuration site I can see that the 
>>> drivers are loaded OK:
>>>
>>> OEM U.S. Robotics Corporation Version 09/16/2003, 1.0.0.1
>>>
>>> But it says "NO DEVICES FOUND" It seems that your device is either 
>>> not present or not supported by the installed drivers.
>>>
>>> If I check the hardware installed on the server, it looks like Ubuntu 
>>> does detect the USB of U.S. Robotics
>>>
>>> Any ideas? I have a license but haven't haven't been able to 
>>> introduced. When I use the dldrconfig --license, is warns that 
>>> Linuxant has not detected any device.
>>> I'm copping the dump output further down.
>>>
>>> Thank you for your help.
>>>
>>> Elena
>>>
>>>
>>> _______________________________________________
>>> driverloader mailing list
>>> driverloader at lists.linuxant.com
>>> https://www.linuxant.com/mailman/listinfo/driverloader
>> _______________________________________________
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>>
>>
> 
> 
> 
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