[hcflinux] Re: Modem will not Initialize - Modprobe: Can't locate module hcfpcihw

Norbert Hoeller nhoeller at primus.ca
Wed Dec 3 09:19:58 EST 2003


I guess attaching the --dumpdiag output was not a good idea - the story to go with the problem didn't appear to get posted.  Here is the problem description 
    
>>>>>

I have been using a GVC/Rockwell 127A/1023 PCI modem in an IBM 300PL with Windows for some time.  I installed RedHat Linux  (linux-i686(i686)-2.4.20-8 RedHat-9) and purchased a full version of the HCF modem driver (1.00lnxt03112100full).  I was able to dial to my local ISP without any special configuration of the modem (i.e. initialization strings) - in fact, connect speed improved from 48Kbps to 57.6Kbps.

I lose outbound IP connectivity periodically.  I usually end up rebooting Linux in an attempt to recover.  At this point, I frequently cannot get the modem to dial out (using demand/auto dial).  'lsmod' does not show any HCF modules loaded.  'modprobe hcfpcihw' fails with the error "Can't locate module hcfpcihw".  Running 'hcfpciconfig' returns the error 'hcfpci driver not active'.

I have been able to get things working again by uninstalling and re-installing the driver.  The problemappeared on Monday - Linux reboots as well as shutdown/power off/power on/ reboot did not make any difference.  I went back to Windows, and noticed on Tuesday when I switched to Linux for more problem determination that the problem had cleared up by itself.  However, it reappeared within about two hours of usage.  

Any ideas on what I should do next to diagnose the problem?  I have attached a --dumpdiag after a failure.  I will get a similar --dumpdiag while modem is working and compare the two.  I don't see anything obvious in /var/log/messages, other than the modprobe error (and a few problems loading some 'char-major-xxx' modules).
    Thanks, Norbert
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