[hsflinux] My machine locks up when I try to install modem driver...

[Linuxant support (Jonathan)]

Hi,

Could you send at support at linuxant.com the output of 'dumpdiag' please? 
Type the following in a root shell:

---
hsfconfig --dumpdiag
---

If the previous command crashes your machine, please try this one instead:

---
hsfconfig --dumpdiag --noprobe
---

Just send us the generated file located in /tmp ('hsfdiag.txt').
It'll help us solve the problem.

Regards,


Jonathan
Technical specialist / Linuxant
www.linuxant.com
support at linuxant.com



Scott Weed wrote:
> I'm pretty new to Linux, and have installed mandrake 10.1.  I am on a 
> Dell Inspiron 5150 with a Conexant modem.  I verified my kernel version 
> by typing uname -r per the instructions on the website, and downloaded 
> the 2.6.8.1-12mdksmp driver file.  When I try to install the .rpm via 
> the console, my machine totally locks up and I have to power down and 
> boot in again.  If I click on the .rpm file to install, same results.  
> I've tried also running the cnxtinstall.run file.  If I do this it says 
> removing the driver is necessary before installing it, so it makes me 
> think that the driver was installed by the .rpm.  When it gets to the 
> point of installing the driver again after uninstalling it, it locks the 
> machine again. 
> 
> I am using Kppp to try to query the modem, /dev/modem (/dev/ttySHSF0 
> does not exist in the list), but it says "unable to open modem".  Thanks 
> for any help.
> 
> 
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