[hsflinux] no device detected by hsf driver

[Linuxant support (Jonathan)]

Hi,

your modem is connected to an AC97 bus and this modem could be provided 
by various manufacturers but only the ones provided by Conexant are 
supported by our HSF modem driver.

Please run the 'hsfconfig --info' command in a root shell and if your 
modem is not based on a Conexant chipset, it will be reported in the 
output of the 'dmesg' command, near the end.

If you require more assistance, please send at support at linuxant.com the 
output of 'dumpdiag'. Type the following in a root shell:

---
hsfconfig --dumpdiag
---

Just send us the generated file located in /tmp ('hsfdiag.txt'). It'll 
help us solve the problem.

Regards,


Jonathan
Technical specialist / Linuxant
www.linuxant.com
support at linuxant.com



marc wrote:
> Hi,
> 
> My laptop modem is exhibiting the common 'No carrier' problem under sl-
> modem-daemon. It dials, the ISP picks up, they negotiate, but this 
> usually fails with 'No carrier'. However, on three occasions I have 
> managed to connect. When I switch to Windows, the modem is successful 
> 100% of the time. I am running Debian testing, kernel 12.6.12-3.
> 
> The modem is:
> 
> 0000:00:1e.3 Modem: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 
> Family) AC'97Modem Controller (rev 04) (prog-if 00 [Generic])
> Subsystem: Acer Incorporated [ALI]: Unknown device 007a
> Flags: bus master, medium devsel, latency 0, IRQ 10
> I/O ports at e200 [size=256]
> I/O ports at e300 [size=128]
> Capabilities: [50] Power Management version 2
> 
> PCI id:
> 0000:00:1e.3 0703: 8086:266d (rev 04)
> 
> 
> I therefore removed sl-modem-deamon and downloaded cnxtinstall.run from 
> www.linuxant.com, and let it perform its install. Here are the results:
> 
> ====
> Selecting previously deselected package hsfmodem.
> (Reading database ... 134510 files and directories currently installed.)
> Unpacking hsfmodem (from hsfmodem_7.18.00.06full_i386.deb) ...
> Setting up hsfmodem (7.18.00.06full) ...
> Conexant HSF softmodem driver, version 7.18.00.06full
> 
> If you need license keys, assistance or more information, please go to:
> 	http://www.linuxant.com/
> 
> When reporting a problem for the first time, please send
> us the file generated by "hsfconfig --dumpdiag".
> 
> No pre-built modules for: Debian-testing/unstable linux-
> 2.6.13.3marc.13.1.2 i686
> 
> Trying to automatically build the driver modules...
> (this requires a C compiler and proper kernel sources to be installed)
> 
> Building modules for kernel 2.6.13.3marc.13.1.2, using source directory
> /lib/modules/2.6.13.3marc.13.1.2/build. Please wait...
> done.
> 
> ERROR: no device detected by hsf driver
> 
> Note: kernel module snd-via82xx-modem overridden by hsfmc97via
> Note: kernel module snd-intel8x0m overridden by hsfmc97ich hsfmc97sis
> Note: kernel module snd-atiixp-modem overridden by hsfmc97ati
> dpkg: error processing hsfmodem (--install):
>  subprocess post-installation script returned error exit status 1
> Errors were encountered while processing:
>  hsfmodem
> ====
> 
> Which is odd, since the device is on the supported list and all other 
> tools detect the modem. scanModem provides a detailed report, for 
> example.
> 
> Attempts at using hsfconfig produce the same result.
> 
> Any ideas what I should do next?
>