[hsflinux] CD2_GET_INFROMATION returned error -71

[Linuxant support (Jonathan)]

Hi,

it is possible that the problem is that you are using a Fedora Core 4 
kernel with 4K stacks and in some cases, the HSF driver requires more 
than that.

We offer a pre-compiled RPM of a Fedora Core 4 kernel with 16K stacks as 
a convenience for our users. You can obtain these kernels at:

i586: http://www.linuxant.com/drivers/hsf/full/downloads-fc4-kernel-i586.php
i686: http://www.linuxant.com/drivers/hsf/full/downloads-fc4-kernel-i686.php

Then, install the kernel and reboot in this new kernel. Finally download 
and install the HSF driver package for this new kernel version. You can 
also obtain it from the HSF driver download page at:

http://www.linuxant.com/drivers/hsf/full/downloads.php

If trying with a non-4K stacks kernel doesn't help, please try to use 
other USB devices just to make sure that USB devices are properly 
handled by the kernel. You could also try to use the modem under Windows 
just to make sure it's not a hardware problem.

Regards,


Jonathan
Technical specialist / Linuxant
www.linuxant.com
support at linuxant.com



Ross Fairbanks wrote:
> Hi,
> I'm having a problem getting your driver to work on my Vaio QR20 laptop with an external USB V.92 modem.  In the HSFDiag.txt file I'm getting the errors
> 
> modules/osusb.c: CD2_GET_INFROMATION returned error -71
> /home/cnxt/builds/200611091804/hsfmodem-7.47.00.05full/packages/BUILD/hsfmodem-7.47.00.05full/modules/cnxthwusb_common.c: Firmware download failed
> /home/cnxt/builds/200611091804/hsfmodem-7.47.00.05full/packages/BUILD/hsfmodem-7.47.00.05full/modules/cnxthwusb_common.c: CommInterface already claimed
> 
> I've attached a copy of the HSFDiag.txt file.  Could someone please help?
> 
> Thanks
> 
> Ross
> 
> 
> 
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