Only plain text email is forwarded by the Discuss@Linmodems.org List Server, as HTML can contain viruses. Use as the email Subject Line: YourName, YourCountry kernel 2.6.28-13-generic With this Subject Line cogent experts will be alerted, and useful case names left in the Archive. YourCountry will enable Country specific guidance. Linux experts in YourCountry can be found through: http://www.linux.org/groups/index.html. They will know your Country's modem code, which may be essential for dialup service. Responses from Discuss@Linmodems.org are sometimes blocked by an Internet Provider mail filters. So in a day, also check the Archived responses at http://www.linmodems.org -------------------------- System information ---------------------------- CPU=i686, Linux version 2.6.28-13-generic (buildd@vernadsky) (gcc version 4.3.3 (Ubuntu 4.3.3-5ubuntu4) ) #45-Ubuntu SMP Tue Jun 30 19:49:51 UTC 2009 scanModem update of: 2009_07_02 There are no blacklisted modem drivers in /etc/modprobe* files Potentially useful modem drivers now loaded are: snd_hda_intel Attached USB devices are: ID 15d9:0a37 Unknown Mouse If a cellphone is not detected, see http://ubuntuforums.org/archive/index.php/t-878554.html If a USB modem or cellphone is attached and was not detected, please provide available information in your request to discuss@linmodems.org For candidate card in slot 00:10.1, firmware information and bootup diagnostics are: PCI slot PCI ID SubsystemID Name ---------- --------- --------- -------------- 00:10.1 10de:026c 1509:2b40 Audio device: nVidia Corporation MCP51 High Definition Audio Modem interrupt assignment and sharing: 18: 39 2882 IO-APIC-fasteoi HDA Intel --- Bootup diagnostics for card in PCI slot 00:10.1 ---- [ 0.937401] pci 0000:00:10.1: reg 10 32bit mmio: [0xc0000000-0xc0003fff] [ 0.937420] pci 0000:00:10.1: PME# supported from D3hot D3cold [ 0.937423] pci 0000:00:10.1: PME# disabled [ 2.768846] pci 0000:00:10.1: Enabling HT MSI Mapping [ 15.077266] HDA Intel 0000:00:10.1: PCI INT B -> Link[LAZA] -> GSI 18 (level, low) -> IRQ 18 [ 15.077312] HDA Intel 0000:00:10.1: setting latency timer to 64 The PCI slot 00:10.1 of the modem card may be disabled early in a bootup process, but then enabled later. If modem drivers load but the modem is not responsive, read DOCs/Bootup.txt about possible fixes. Send dmesg.txt along with ModemData.txt to discuss@linmodems.org if help is needed. ===== Advanced Linux Sound Architecture (ALSA) diagnostics ===== The ALSA packages provide audio support and also drivers for some modems. ALSA diagnostics are written during bootup to /proc/asound/ folders. The ALSA verion is 1.0.18 The modem cards detected by "aplay -l" are: None The /proc/asound/pcm file reports: ----------------------- 00-00: ALC885 Analog : ALC885 Analog : playback 1 : capture 1 00-01: ALC885 Digital : ALC885 Digital : playback 1 : capture 1 00-02: ALC885 Analog : ALC885 Analog : capture 2 about /proc/asound/cards: ------------------------ 0 [NVidia ]: HDA-Intel - HDA NVidia HDA NVidia at 0xc0000000 irq 18 PCI slot 00:10.1 has a High Definition Audio Card The drivers are in the kernel modules tree at: /lib/modules/2.6.28-11-generic/kernel/sound/pci/hda/snd-hda-intel.ko /lib/modules/2.6.28-13-generic/kernel/sound/pci/hda/snd-hda-intel.ko The modem codec file for the HDA card is: /proc/asound/card0/codec#1 -------------------------------------------------------- Codec: Conexant ID 2bfa Address: 1 Vendor Id: 0x14f12bfa Subsystem Id: 0x14f10001 Revision Id: 0x90000 Modem Function Group: 0x2 The audio card hosts a softmodem chip: 0x14f12bfa 14f1 is the Conexant Vendor ID, and 0x14f12bfa a softmodem chipset. Get a hsfmodem package through http://www.linuxant.com If not a Conexant modem, the driver hsfmodem-drivers with its dependent drivers: ---------- provide audio + modem support with the modem chip residing on the subsystem. Any particular card can host any one of several soft modem chips. === Finished firmware and bootup diagnostics, next deducing cogent software. === Predictive diagnostics for card in bus 00:10.1: Modem chipset detected on NAME="Audio device: nVidia Corporation MCP51 High Definition Audio " CLASS=0403 PCIDEV=10de:026c SUBSYS=1509:2b40 IRQ=18 HDA=10de:026c SOFT=10de:026c.HDA HDAchipVendorID=14f1 CHIP=0x14f12bfa IDENT=hsfmodem Driver=hsfmodem-drivers For candidate modem in: 00:10.1 0403 Audio device: nVidia Corporation MCP51 High Definition Audio Primary device ID: 10de:026c Subsystem PCI_id 1509:2b40 Softmodem codec or chipset from diagnostics: 0x14f12bfa from Archives: The HDA card softmodem chip is 0x14f12bfa Support type needed or chipset: hsfmodem For owners of a Dell PCs with Conexant HSF modems, a driver source package with full speed enabled is available, but requires driver compiling. Read DOCs/Conexant.txt Start at http://www.linuxant.com/drivers/hsf/downloads-license.php to find the hsfmodem package matching your System. For several Linux distros, there are precompiled drivers matched to specific kernels. These have within the FileName, your KernelVersion: 2.6.28_13_generic They can be found through http://www.linuxant.com/drivers/hsf/full/downloads.php A more precise location may be given a few paragraphs below. If an EXACT Match with your your KernelVersion is not found, one of the "Generic packages with source" near the bottom of the page must be used. Downloaded packages must be moved into the Linux partition (home folder is OK) and unzipped with: unzip hsf*.zip The installation command for a .deb suffic packages is, with root/adm permission: sudo dpkg -i hsf*.deb while for .rpm suffix it is, with: rpm -i hsf*.rpm Support for Conexant chips hosted on High Definition Audio cards may require installation of additional packages, one of the alsa-driver-linuxant packages on http://www.linuxant.com/alsa-driver/ At the same time download the alsa-driver-1.0.17-1.patch , in case it prove to be later needed. During the hsfmodem install, there will be a message if there is necessary installation of alsa-driver-linuxant The installation command for a .deb suffic packages is, with root/adm permission: sudo dpkg -i hsf*.deb while for .rpm suffix it is, with: rpm -i hsf*.rpm There may a message that "Dependencies" are not satisfied. In this case the Ubuntu/Debian packages to be installed are linux-libc-dev & libc6-dev. Package names may be different for other Linuxes. If not on your install CD, these packages can be searched for at http://packages.ubuntu.com. After download, they can be coinstalled with: sudo dpkg -i li*.deb Again try the alsa-driver-linuxant There may be a message that the patch must be applied. In this case get the ftp://ftp.alsa-project.org/pub/driver/alsa-driver-1.0.17.tar.bz2 Under Linux, this package is unpacked with: $ tar jxf alsa*.tar.bz2 Next the patch is applied with: $ patch -p0 < alsa-driver-1.0.17-1.patch See http://linmodems.technion.ac.il/bigarch/archive-eighth/msg00838.html for details on compiling and installing replacement snd-hda-intel + its dependent drivers. After the installation is completed, rerun the hsfmodem installation. Reboot and try to detect the modem with Root permission: sudo wvdialconf /etc/wvdial.conf From http://www.linuxant.com/drivers/hsf/full/downloads-ubuntu-x86.php download hsfmodem-7.80.02.02full_k2.6.28_13_generic_ubuntu_i386.deb.zip Under Linux unpack with: $ unzip hsfmodem*.zip Then install with: $ sudo dpkg -i hsfmodem*.deb Subsequently, the modem should be found with $ sudo wvdialconf /etc/wvdial.conf Edit in your personal information with: $ sudo gedit /etc/wvdial.conf and try dialing out with: $ sudo wvdial. See DOCs/Testing.txt for details. Read DOCs/Conexant.txt Writing DOCs/Conexant.txt Completed candidate modem analyses. The base of the UDEV device file system is: /dev/.udev Versions adequately match for the compiler installed: 4.3.3 and the compiler used in kernel assembly: 4.3.3 Minimal compiling resources appear complete: make utility - /usr/bin/make Compiler version 4.3 linuc_headers base folder /lib/modules/2.6.28-13-generic/build However some compilations and executable functions may need additional files, in the FileNames.h (so called kernel "h"eaders) collection installed in /usr/include/ . For martian_modem, additional required packages are needed. The also required headers of package libc6 are commonly installed by default. Compiling hsfmodem drivers does require linux-libc-dev and libc6-dev packages, for kernels 2.6.24 and later versions. In not included on your install CD, search for them at http://packages.ubuntu.com or comparable Repository for other Linux distros. When compiling ALSA drivers, the utility "patch" will also be needed. If a driver compilation fails, with message including some lack of some FileName.h (stdio.h for example), then Some additional kernel-header files need installation to /usr/include. The minimal additional packages are libc6-dev and any of its dependents, under Ubuntu linux-libc-dev If an alternate ethernet connection is available, $ apt-get update $ apt-get -s install linux-kernel-devel will install needed packages. For Debian/Ubuntu related distributions, run the following command to display the needed package list: Otherwise packages have to be found through http://packages.ubuntu.com Once downloaded and transferred into a Linux partition, they can be installed alltogether with: $ sudo dpkg -i *.deb Checking pppd properties: -rwsr-xr-- 1 root dip 277352 2009-02-20 19:25 /usr/sbin/pppd In case of an "error 17" "serial loopback" problem, see: http://linmodems.technion.ac.il/linmodems/archive-sixth/msg02637.html To enable dialout without Root permission do: $ su - root (not for Ubuntu) sudo chmod a+x /usr/sbin/pppd or under Ubuntu related Linuxes sudo chmod a+x /usr/sbin/pppd Checking settings of: /etc/ppp/options asyncmap 0 noauth crtscts lock hide-password modem proxyarp lcp-echo-interval 30 lcp-echo-failure 4 noipx In case of a message like: Warning: Could not modify /etc/ppp/pap-secrets: Permission denied see http://linmodems.technion.ac.il/bigarch/archive-sixth/msg04656.html Read Modem/DOCs/YourSystem.txt concerning other COMM channels: ath0 eth0 wifi0 Which can interfere with Browser naviagation. Don't worry about the following, it is for experts should trouble shooting be necessary. ========================================================== Checking for modem support lines: -------------------------------------- /device/modem symbolic link: slmodemd created symbolic link /dev/ttySL0: Within /etc/udev/ files: Within /etc/modprobe.conf files: /etc/modprobe.d/alsa-base.conf:options snd-atiixp-modem index=-2 /etc/modprobe.d/alsa-base.conf:options snd-via82xx-modem index=-2 /etc/modprobe.d/blacklist-modem.conf:# Uncomment these entries in order to blacklist unwanted modem drivers /etc/modprobe.d/blacklist-modem.conf:# blacklist snd-atiixp-modem /etc/modprobe.d/blacklist-modem.conf:# blacklist snd-via82xx-modem Within any ancient /etc/devfs files: Within ancient kernel 2.4.n /etc/module.conf files: --------- end modem support lines --------