[hcflinux] help with hcfpci modem driver

[Linuxant modem support]

Hi,

to uninstall in a case like this, you have to use the option "--noscripts"
to your rpm command.

e.g.: rpm -e --noscripts --allmatches hcfpcimodem

Once you have uninstalled, you should be able to reinstall the latest
version of the driver.

Please let us know if you still have problems.

Regards,

Jean-Simon Durand
Technical specialist / Linuxant
www.linuxant.com
modem.support at linuxant.com


----- Original Message ----- 
From: "Gillian Bennett" <gillian.bennett at celentia.com>
To: <hcflinux at lists.mbsi.ca>
Sent: Thursday, July 10, 2003 12:25 AM
Subject: [hcflinux] help with hcfpci modem driver


Hi,

I have been using this modem driver for about 6 months with no real
problems - it installed without error and has mainly just worked.

In the last few weeks to a month it has started to give really slow
connections (download rate s of say 0.1KB), then started to drop out
regularly. I called up the ISP who tested my line and he told me that the
modulation rate was not correct and needed to be changed.

I started looking at hcfpciconifg to find out about the modulation rate and
all that stuff and what I found was that I was getting no output from this,
nor from the dumpdiag option - it just hung, with a gawk process taking up
97% of CPU. I left it for about 15 mins and it didn't appear to have done
anything. Stracing the processes didn't show much either - just seemed to be
reading the /etc/hcfpci/hcfpci.ini file - very slowly.

I checked on the internet and ther was actaully a different model to the one
I was currently using - I am on redhat 8 (fully patched) with a P IV
machine, so was using the mbsi..... model for that architecture. I saw that
the new driver was for lnxtbeta.... and so I downloaded this one to install
it instead.

I tried to remove the package for the current driver - rpm -e <driver name>,
but it just hung, similarly to the config process. When I ctlC'd it I got
the error
%preun <...> scriptlet failed
 Anyhow, I rebuilt the rpm database and tried to uninstall it again, with
the same results. However, now even though It says that the package is
installed, there are no binaries in the /lib/modules/2.4.20-4/misc
directory, which is where they were before - so the package is kind of 1/2
uninstalled.

I tried to reinstall it with
rpm -iv <>
but it said that the package was already installed. So I tried to install
with the --replacefiles option, which it did without problem. Trouble is, I
don't think it actually replaced anything, and now the binary files are gone
and I have no modem driver and no way to connect to the internet in linux.
My machine is dual boot, so I am able to dialup in windoz now to try to
solve my problem. Unfortuately I cant give exact model numbers or errors
because I can't email out from linux anymore and I just can't remeber what
the names were now ;(

It is a mess. I am almost about to go out and get a different modem - one
which is compatible ith linux.

Thanks, gillian