[hsflinux] modem immediately disconnects

Linuxant support (Jonathan) support at linuxant.com
Mon Oct 25 11:22:54 EDT 2004


Hi,

please send at support at linuxant.com the output of the

---
cat /proc/driver/h*/0/lastcallstatus
---

command in a root shell and you should enter this command just after you 
have been disconnected. You should also send us the output of 
'dumpdiag'. Type the following in a root shell:

---
hsfconfig --dumpdiag
---

Just send us the generated file located in /tmp ('hsfdiag.txt').

All this information will help us solve the problem.

Regards,


Jonathan
Technical specialist / Linuxant
www.linuxant.com
support at linuxant.com


x x wrote:
> Hello,
> 
> I have installed the free version of the hsfmodem 
> package from source. The installation worked smoothly,
> no problem whatsoever and the modem is correctly
> identified by kppp. The problem is that when I try to
> connect to the internet, the modem dials ok, it logs
> in and I have acces to internet normally but only for
> a few seconds. After less than a minute, the modem
> disconnects by himself. And each time it's the same
> thing, it doesn't stay connected long enough to allow
> me to use the internet (although I can use ping to
> check that I'm indeed connected). If somebody can help
> me, here are the modules loaded on my computer:
> 
> hsfmc97ali             50420  0
> hsfmc97via             48440  0
> hsfmc97ich             50128  0
> hsfpcibasic2           55856  1
> hsfserial              20292  8
> hsfmc97ali,hsfmc97via,hsfmc97ich,hsfpcibasic2
> hsfengine            1219396  1 hsfserial
> hsfosspec              81732  9
> hsfmc97ali,hsfmc97via,hsfmc97ich,hsfpcibasic2,hsfserial,hsfengine
> hsfsoar                52928  4
> hsfmc97ali,hsfmc97via,hsfmc97ich,hsfpcibasic2
> 
> and here is the pppd log file:
> 
> Oct 25 11:25:27 timmy pppd[11864]: pppd 2.4.2 started
> by user, uid 501
> Oct 25 11:25:27 timmy pppd[11864]: using channel 6
> Oct 25 11:25:27 timmy pppd[11864]: Using interface
> ppp0
> Oct 25 11:25:27 timmy pppd[11864]: Connect: ppp0 <-->
> /dev/ttySHSF0
> Oct 25 11:25:27 timmy pppd[11864]: sent [LCP ConfReq
> id=0x1 <asyncmap 0x0> <magic 0xb13612f2> <pcomp>
> <accomp>]
> Oct 25 11:25:27 timmy pppd[11864]: rcvd [LCP ConfReq
> id=0x1 <asyncmap 0x0> <auth chap MD5> <pcomp> <accomp>
> <endpoint [MAC:00:d0:52:03:5a:c9]>]
> Oct 25 11:25:27 timmy pppd[11864]: sent [LCP ConfAck
> id=0x1 <asyncmap 0x0> <auth chap MD5> <pcomp> <accomp>
> <endpoint [MAC:00:d0:52:03:5a:c9]>]
> Oct 25 11:25:27 timmy pppd[11864]: rcvd [LCP ConfAck
> id=0x1 <asyncmap 0x0> <magic 0xb13612f2> <pcomp>
> <accomp>]
> Oct 25 11:25:27 timmy pppd[11864]: rcvd [CHAP
> Challenge id=0x1 <1500bc43685f82f6d431ddd80f7da83a>,
> name = "nslyo121"]
> Oct 25 11:25:27 timmy pppd[11864]: sent [CHAP Response
> id=0x1 <dc382d1b334ee74c570ffdf7106d5c74>, name =
> "fti/cxv34ey"]
> Oct 25 11:25:28 timmy pppd[11864]: rcvd [CHAP Success
> id=0x1 "\000"]
> Oct 25 11:25:28 timmy pppd[11864]: CHAP authentication
> succeeded:
> Oct 25 11:25:28 timmy pppd[11864]: sent [CCP ConfReq
> id=0x1 <deflate 15> <deflate(old#) 15> <bsd v1 15>]
> Oct 25 11:25:28 timmy pppd[11864]: sent [IPCP ConfReq
> id=0x1 <compress VJ 0f 01> <addr 0.0.0.0> <ms-dns1
> 0.0.0.0> <ms-dns3 0.0.0.0>]
> Oct 25 11:25:28 timmy pppd[11864]: rcvd [IPCP ConfReq
> id=0x1 <compress VJ 0f 01> <addr 193.252.246.16>]
> Oct 25 11:25:28 timmy pppd[11864]: sent [IPCP ConfAck
> id=0x1 <compress VJ 0f 01> <addr 193.252.246.16>]
> Oct 25 11:25:28 timmy pppd[11864]: rcvd [CCP ConfReq
> id=0x1 <lzs 00 01 01 03>]
> Oct 25 11:25:28 timmy pppd[11864]: sent [CCP ConfRej
> id=0x1 <lzs 00 01 01 03>]
> Oct 25 11:25:28 timmy pppd[11864]: rcvd [CCP ConfRej
> id=0x1 <deflate 15> <deflate(old#) 15> <bsd v1 15>]
> Oct 25 11:25:28 timmy pppd[11864]: sent [CCP ConfReq
> id=0x2]
> Oct 25 11:25:28 timmy pppd[11864]: rcvd [IPCP ConfNak
> id=0x1 <addr 80.12.19.85> <ms-dns1 80.10.246.134>
> <ms-dns3 80.10.246.7>]
> Oct 25 11:25:28 timmy pppd[11864]: sent [IPCP ConfReq
> id=0x2 <compress VJ 0f 01> <addr 80.12.19.85> <ms-dns1
> 80.10.246.134> <ms-dns3 80.10.246.7>]
> Oct 25 11:25:28 timmy pppd[11864]: rcvd [CCP ConfRej
> id=0x2]
> Oct 25 11:25:28 timmy pppd[11864]: rcvd [IPCP ConfAck
> id=0x2 <compress VJ 0f 01> <addr 80.12.19.85> <ms-dns1
> 80.10.246.134> <ms-dns3 80.10.246.7>]
> Oct 25 11:25:28 timmy pppd[11864]: local  IP address
> 80.12.19.85
> Oct 25 11:25:28 timmy pppd[11864]: remote IP address
> 193.252.246.16
> Oct 25 11:25:28 timmy pppd[11864]: primary   DNS
> address 80.10.246.134
> Oct 25 11:25:28 timmy pppd[11864]: secondary DNS
> address 80.10.246.7
> Oct 25 11:25:28 timmy pppd[11864]: Script
> /etc/ppp/ip-up started (pid 11888)
> Oct 25 11:25:28 timmy pppd[11864]: Script
> /etc/ppp/ip-up finished (pid 11888), status = 0x0
> Oct 25 11:26:18 timmy pppd[11864]: Hangup (SIGHUP)
> Oct 25 11:26:18 timmy pppd[11864]: Modem hangup
> Oct 25 11:26:18 timmy pppd[11864]: Script
> /etc/ppp/ip-down started (pid 11959)
> Oct 25 11:26:18 timmy pppd[11864]: Connection
> terminated.
> Oct 25 11:26:18 timmy pppd[11864]: Connect time 0.9
> minutes.
> Oct 25 11:26:18 timmy pppd[11864]: Sent 1291 bytes,
> received 1063 bytes.
> Oct 25 11:26:18 timmy pppd[11864]: Waiting for 1 child
> processes...
> Oct 25 11:26:18 timmy pppd[11864]:   script
> /etc/ppp/ip-down, pid 11959
> Oct 25 11:26:18 timmy pppd[11864]: Script
> /etc/ppp/ip-down finished (pid 11959), status = 0x0
> Oct 25 11:26:18 timmy pppd[11864]: Connect time 0.9
> minutes.
> Oct 25 11:26:18 timmy pppd[11864]: Sent 1291 bytes,
> received 1063 bytes.
> Oct 25 11:26:18 timmy pppd[11864]: Exit.
> 
> 
> 
> 	
> 
> 	
> 		
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