[hsflinux] Debian Etch installation problem

Wed May 2 15:18:34 EDT 2007

Hi,

it seems that the HSF driver crashed in your kernel.

It is possible that with more information, we will be able to identify 
the source of the problem. Please run the 'hsfconfig --dumpdiag 
--noprobe' command in a root shell and please send to 
support at linuxant.com the dump generated in the '/tmp' directory.

The HSF driver can be uninstalled with the 'hsfconfig --uninstall' 
command in a root shell. A reboot will also be required after the 
uninstallation as the HSF kernel modules are probably stuck in the kernel.

Regards,

Jonathan
Technical specialist / Linuxant
www.linuxant.com
support at linuxant.com

Marco De Vitis wrote:
> Hi,
> I have a PCI soft modem on a Debian Etch machine, and would like to try 
> using the Linuxant drivers, eventually buying the "full" ones to use the 
> modem as a fax with HylaFax, if possible.
> I tried installing the drivers using the recommended installer, but 
> encountered a problem. Here is the output I got when running it and 
> following the installation steps:
> 
> ------------------------SNIP!------------------------
> #>sh cnxtinstall.run
> Verifying archive integrity... All good.
> Uncompressing Linux drivers for Conexant modem chipsets Installer 
> version 1.0.0
> 
> Please ensure that all modems are attached to the machine.
> Press enter to continue.
> 
> Detecting all PCI and USB devices in your system... please wait...
> Done.
> 
> Supported Device Detected
> =========================
> Name: Communication controller: Conexant Unknown device 2f30
> PCI ID: 14F1:2F30 14F1:205D
> Needed package: hsfmodem
> 
> System Information
> ==================
> Distribution: Debian 4.0
> Kernel version: 2.6.18-4-686
> Kernel architecture: x86
> 
> Recommended Action
> ==================
> The following package should be installed: hsfmodem
> 
> To automatically perform the recommended action, you need an active 
> Internet connection. If you do not have one, please use the system and 
> device information above to download and install the right package 
> available at:
> 
> HSF: http://www.linuxant.com/drivers/hsf/full/downloads.php
> HCF: http://www.linuxant.com/drivers/hcf/full/downloads.php
> RIPTIDE: http://www.linuxant.com/drivers/riptide/downloads.php
> 
> Do you want to install this package ([y]/n)? y
> 
> 
> Conexant HSF softmodem driver Installer version 1.0.0
> Copyright (c) 2004-2006 Linuxant inc.
> 
> Generating the list of available packages...
> Downloading 
> http://www.linuxant.com/drivers/hsf/full/archive/hsfmodem-latest/archive... 
> 100%
> 
> The following package is compatible with your system:
> Generic package : hsfmodem_7.60.00.04full_i386.deb.zip
> 
> Please enter 'help' if you want more information about pre-compiled vs.
> generic packages. Do you want to install this package ([yes]/no/help)?
> 
> Downloading 
> http://www.linuxant.com/drivers/hsf/full/archive/hsfmodem-latest/hsfmodem_7.60.00.04full_i386.deb.zip... 
> 100%
> Installing the package hsfmodem_7.60.00.04full_i386.deb:
> 
> Selecting previously deselected package hsfmodem.
> (Reading database ... 93668 files and directories currently installed.)
> Unpacking hsfmodem (from hsfmodem_7.60.00.04full_i386.deb) ...
> Setting up hsfmodem (7.60.00.04full) ...
> Conexant HSF softmodem driver, version 7.60.00.04full
> 
> If you need license keys, assistance or more information, please go to:
>         http://www.linuxant.com/
> 
> When reporting a problem for the first time, please send
> us the file generated by "hsfconfig --dumpdiag".
> 
> No pre-built modules for: Debian-4.0 linux-2.6.18-4-686 i686-SMP
> 
> Trying to automatically build the driver modules...
> (this requires a C compiler and proper kernel sources to be installed)
> 
> Building modules for kernel 2.6.18-4-686, using source directory
> /lib/modules/2.6.18-4-686/build. Please wait...
> done.
> 
> Message from syslogd at gpserver at Wed May  2 16:17:13 2007 ...
> gpserver kernel: Oops: 0000 [#1]
> 
> Message from syslogd at gpserver at Wed May  2 16:17:13 2007 ...
> gpserver kernel: SMP
> 
> Message from syslogd at gpserver at Wed May  2 16:17:13 2007 ...
> gpserver kernel: CPU:    0
> 
> Message from syslogd at gpserver at Wed May  2 16:17:13 2007 ...
> gpserver kernel: EIP is at hsfengine744_+0x2060/0x271c [hsfengine]
> 
> Message from syslogd at gpserver at Wed May  2 16:17:13 2007 ...
> gpserver kernel: eax: 00000000   ebx: c0000000   ecx: 9c5edf57   edx: 
> 3f44a000
> 
> Message from syslogd at gpserver at Wed May  2 16:17:13 2007 ...
> gpserver kernel: esi: 3feea000   edi: f1f3f9f4   ebp: eb56dcf4   esp: 
> eb56dcac
> 
> Message from syslogd at gpserver at Wed May  2 16:17:13 2007 ...
> gpserver kernel: ds: 007b   es: 007b   ss: 0068
> 
> Message from syslogd at gpserver at Wed May  2 16:17:13 2007 ...
> gpserver kernel: Process modprobe (pid: 21372, ti=eb56c000 task=e97c4aa0 
> task.ti=eb56c000)
> 
> Message from syslogd at gpserver at Wed May  2 16:17:13 2007 ...
> gpserver kernel: Stack: 00000000 00000000 c0000000 00000000 00000000 
> 00000000 00230000 00000000
> 
> Message from syslogd at gpserver at Wed May  2 16:17:13 2007 ...
> gpserver kernel:        00000000 00000000 00000000 000f5eb0 deadaffe 
> 6e55a180 14f1230e d1cbf940
> 
> Message from syslogd at gpserver at Wed May  2 16:17:13 2007 ...
> gpserver kernel:        f7294f08 d1cbf96c eb56dd24 f920e8a5 f7b882c0 
> 00000001 d1cbf944 d1cbf96c
> 
> Message from syslogd at gpserver at Wed May  2 16:17:13 2007 ...
> gpserver kernel: Call Trace:
> 
> Message from syslogd at gpserver at Wed May  2 16:17:13 2007 ...
> gpserver kernel: Code: 50 bc 48 31 c0 c7 c2 41 d2 ae 0f c7 c2 01 97 9e 
> 4b 89 e2 89 da 31 c2 81 c7 b4 f9 63 d0 c7 c2 f4 f5 44 3f 21 f2 81 cf 50 
> 99 b3 f1 <8a> 06 89 f7 89 c1 ff c1 89 c1 29 c1 c7 c2 f1 fb ad 40 c7 c7 db
> 
> Message from syslogd at gpserver at Wed May  2 16:17:13 2007 ...
> gpserver kernel: EIP: [<f9215580>] hsfengine744_+0x2060/0x271c 
> [hsfengine] SS:ESP 0068:eb56dcac
> ------------------------SNIP!------------------------
> 
> And it halted. I had to kill all related processes by hand, also because 
> the /var/lib/dpkg dir remained locked.
> Then, after killing the processes, I issued a "dpkg --configure -a", as 
> suggested by aptitude, and got the following output:
> 
> ------------------------SNIP!------------------------
> #>dpkg --configure -a
> Setting up hsfmodem (7.60.00.04full) ...
> Conexant HSF softmodem driver, version 7.60.00.04full
> 
> If you need license keys, assistance or more information, please go to:
>         http://www.linuxant.com/
> 
> When reporting a problem for the first time, please send
> us the file generated by "hsfconfig --dumpdiag".
> 
> Warning: existing driver modules found under:
>         /lib/modules/2.6.18-4-686/
> Would you like to keep using them? [no] yes
> 
> Warning: no device detected by hsf driver - HDA modems may require reboot
> 
> Note: kernel module snd-via82xx-modem overridden by hsfmc97via
> Note: kernel module snd-intel8x0m overridden by hsfmc97ich hsfmc97sis
> Note: kernel module snd-atiixp-modem overridden by hsfmc97ati
> ------------------------SNIP!------------------------
> 
> Now, the devices correctly appear in /dev, but AFAICT I cannot 
> communicate with the modem. Here is what I get when entering "hsfconfig 
> --dumpdiag":
> 
> ------------------------SNIP!------------------------
> #>hsfconfig --dumpdiag
> Conexant HSF softmodem driver, version 7.60.00.04full
> 
> If you need license keys, assistance or more information, please go to:
>         http://www.linuxant.com/
> 
> When reporting a problem for the first time, please send
> us the file generated by "hsfconfig --dumpdiag".
> 
> Probing "/dev/ttySHSF"...
> ------------------------SNIP!------------------------
> 
> And that's all, no more output, the command seems halted. Hitting Ctrl-C 
> it breaks and tells me that it saved diagnostic info in 
> /tmp/hsfdiag.txt, but the file is too large to be sent here on the list.
> 
> What should I do now? Should I uninstall the driver (how?) and reinstall 
> it in a different way?
> Has anyone installed the HSF driver on an Etch machine?
> Thanks.
> 
> --Ciao,
>   Marco.
> 
> 
> _______________________________________________
> hsflinux mailing list
> hsflinux at lists.linuxant.com
> https://www.linuxant.com/mailman/listinfo/hsflinux