[hsflinux] System freezes when browsing soon after dialout

Linuxant support (Jonathan) support at linuxant.com
Tue Aug 21 12:59:42 EDT 2007


Hi,

testing on a x86 machine or with a x86 kernel is a good idea, it is 
always possible that it is an issue which is specific to x86_64/amd64.

Regards,


Jonathan
Technical specialist / Linuxant
www.linuxant.com
support at linuxant.com



Luke Sharkey wrote:
> Hi
> 
> I tried your suggestions on the modulation, but it didn't make any 
> difference to the system crashes, unfortunately.  Do you have any other 
> suggestions?
> 
> 
> If not, I was thinking of installing Debian etch i386 on a spare 
> partition, to maybe see if its a hardware problem, or if it's more a 
> problem with amd64 / Ubuntu / just the way my ubuntu system is set up.
> 
> 
> Thanks
> Luke
> 
>> From: "Linuxant support (Jonathan)" <support at linuxant.com>
>> To: Luke Sharkey <lukesharkey at hotmail.co.uk>
>> CC: hsflinux at lists.linuxant.com
>> Subject: Re: [hsflinux] System freezes when browsing soon after dialout
>> Date: Wed, 08 Aug 2007 14:31:28 -0400
>>
>> Hi,
>>
>> it could still be a modulation related issue.
>>
>> Since the license is now installed, you should be able to test each of 
>> the following init. strings, one at a time:
>>
>> ---
>> AT &F W1 +ER=1; +DR=1; +MS=V92,0
>> AT &F W1 +ER=1; +DR=1; +MS=V92,1
>> AT &F W1 +ER=1; +DR=1; +MS=V90,0
>> AT &F W1 +ER=1; +DR=1; +MS=V90,1
>> AT &F W1 +ER=1; +DR=1; +MS=V34,0
>> AT &F W1 +ER=1; +DR=1; +MS=V34,1
>> AT &F W1 +ER=1; +DR=1; +MS=V32B,0
>> AT &F W1 +ER=1; +DR=1; +MS=V32B,1
>> AT &F W1 +ER=1; +DR=1; +MS=V32,0
>> AT &F W1 +ER=1; +DR=1; +MS=V32,1
>> ---
>>
>> Hopefully one of them will solve the problem.
>>
>> Regards,
>>
>>
>> Jonathan
>> Technical specialist / Linuxant
>> www.linuxant.com
>> support at linuxant.com
>>
>>
>>
>> Luke Sharkey wrote:
>>> Hi
>>>
>>> I upgraded to the full licensed driver but unfortunately it didn't 
>>> fix the problem, so I guess it isn't a modulation issue.
>>>
>>> However, one last thing I was wondering, although it's not possible 
>>> to run the driver in debug mode, how about the kernel?  I did notice 
>>> that there is a "linux-image-debug" package for ubuntu.  Would
>>> running the kernel in debug mode provide any useful information?  I 
>>> just have a gut feeling its something to do with how my amd64 system 
>>> is set up rather than anything else...
>>>
>>> Thanks again,
>>> Luke
>>>
>>>> From: "Linuxant support (Jonathan)" <support at linuxant.com>
>>>> To: Luke Sharkey <lukesharkey at hotmail.co.uk>
>>>> CC: hsflinux at lists.linuxant.com
>>>> Subject: Re: [hsflinux] System freezes when browsing soon after dialout
>>>> Date: Mon, 06 Aug 2007 16:57:35 -0400
>>>>
>>>> Hi,
>>>>
>>>> first of all, a "modulation" is a standard on how to send data, and 
>>>> there is more than one of these modulations for modems. Probably the 
>>>> most common one today is V.92. There is more information about that at:
>>>>
>>>> http://en.wikipedia.org/wiki/Modulation
>>>>
>>>> When there is no valid license installed, the HSF driver will simply 
>>>> never select a modulation that would result in a connection faster 
>>>> than 14.4kbps. A bug could be present in the modulation currently 
>>>> used by the driver and if you install a license, another modulation 
>>>> is likely to be used to get an higher connection speed and could 
>>>> also be used as a workaround for the bug, if this is an actual 
>>>> modulation related issue.
>>>>
>>>> The source of stability issues with the driver are often modulation 
>>>> specific. The modulation code is provided by Conexant and we 
>>>> periodically add the changes made by Conexant to the HSF driver to 
>>>> hopefully solve these remaining problems.
>>>>
>>>> It's not possible to enable to dump more debugging information in 
>>>> the driver without having the source code unfortunately. Since we 
>>>> have recommended you to buy a license to solve a problem with the 
>>>> driver, if the license doesn't solve it, we will refund your purchase.
>>>>
>>>> Regards,
>>>>
>>>>
>>>> Jonathan
>>>> Technical specialist / Linuxant
>>>> www.linuxant.com
>>>> support at linuxant.com
>>>>
>>>>
>>>>
>>>> Luke Sharkey wrote:
>>>>> Hi
>>>>>
>>>>> Thanks for your reply.  However, I was just wondering what you 
>>>>> meant when you said:
>>>>>
>>>>> "It is possible that it is a modulation specific stability issue in 
>>>>> the HSF driver and simply installing a valid license might cure the 
>>>>> problem as another modulation is likely to be used."
>>>>>
>>>>> ...could you please explain what you mean by a "modulation specific 
>>>>> stability issue"?  How exactly installing a valid licence help this?
>>>>>
>>>>> I have been considering upgrading to the full 56k driver, but I 
>>>>> need to know that it will work first before I do and that I won't 
>>>>> continue to get these crashes.  I know the driver is binary, but 
>>>>> would it be possible to run any sort of debug mode to get more 
>>>>> information on the problem, etc?  And if it is a bug in the driver, 
>>>>> is it likely to be fixed in any future updates (have you come 
>>>>> across any reports of problems like this before?)
>>>>>
>>>>> Thank you,
>>>>> Luke Sharkey
>>>>>
>>>>>
>>>>>
>>>>>> From: "Linuxant support (Jonathan)" <support at linuxant.com>
>>>>>> To: "Neil B. Ablang" <neil.ablang at eglobalreach.net>
>>>>>> CC: Luke Sharkey 
>>>>>> <lukesharkey at hotmail.co.uk>,hsflinux at lists.linuxant.com
>>>>>> Subject: Re: [hsflinux] System freezes when browsing soon after 
>>>>>> dialout
>>>>>> Date: Wed, 01 Aug 2007 17:37:41 -0400
>>>>>>
>>>>>> Hi,
>>>>>>
>>>>>> with the description of the problem, I doubt that it is an 
>>>>>> application problem, it's likely a problem with either the kernel 
>>>>>> or a driver.
>>>>>>
>>>>>> It is possible that it is a modulation specific stability issue in 
>>>>>> the HSF driver and simply installing a valid license might cure 
>>>>>> the problem as another modulation is likely to be used.
>>>>>>
>>>>>> Regards,
>>>>>>
>>>>>>
>>>>>> Jonathan
>>>>>> Technical specialist / Linuxant
>>>>>> www.linuxant.com
>>>>>> support at linuxant.com
>>>>>>
>>>>>>
>>>>>>
>>>>>> Neil B. Ablang wrote:
>>>>>>> Hi!
>>>>>>>
>>>>>>> Looks like an application problem not the modem.  After modem 
>>>>>>> connection, trying doing a ping to whatevever site you like, say 
>>>>>>> ping www.google.com from your terminal. If it respond without any 
>>>>>>> error say for a minute or 2 then, most probably your browser have 
>>>>>>> some problems
>>>>>>>
>>>>>>> Cheers,
>>>>>>>
>>>>>>> Neil
>>>>>>> Luke Sharkey wrote:
>>>>>>>> Hi
>>>>>>>>
>>>>>>>> I've been trying out the free 14.4kbs hsf driver for my 
>>>>>>>> connexant based modem on (K)ubuntu 7.04 amd64.  It dials out 
>>>>>>>> without problems and I can access the internet fine.  However, 
>>>>>>>> soon after I start browsing, my computer totally freezes (not 
>>>>>>>> just Xwindows - even pressing Ctrl-Alt-F1 /etc.  does nothing).  
>>>>>>>> I've noticed that it is worse with firefox, which seems to crash 
>>>>>>>> even after a few seconds browsing, but on konqueror sometimes it 
>>>>>>>> can be a few minutes.  Nonetheless, it always crashes when I try 
>>>>>>>> to log into hotmail.
>>>>>>>>
>>>>>>>> The output in /var/log/messages for the crash is always 
>>>>>>>> mysterious and very ugly, e.g.:
>>>>>>>>
>>>>>>>> &#65533;a`UV&#65533;@{5&#65533;"&#65533;&#65533;&#65533;&#65533;&#65533;"K.
JL&#65533;&#65533;:&#65533;&#65533;.wW&#65533;&#65533; 
>>>>>>>> &#65533;\&#65533;I=&#65533;1<'w&#65533;5&#65533;x&#65533;&#65533;SH&#65533;4Z4&#65533;&#65533;&#65533;
&#65533;t&#65533;&#65533;&#65533;&#788;&#63627;&#65533;&#65533;&#65533;'&#65533;&#65533;&#65533;#&#65533;6k&#65533;&#65533;,&#65533;&#65533;-&#65533;e&#65533;&#65533;[&#65533;&#65533;&#65533;&#65533;A&#65533;&#65533;&#65533;&#65533;{&#65533;&#65533;&#65533;aYn*&#65533;:&#65533;&#65533;!B&#926;&#65533;&#65533;&#65533;&#65533;&#65533;t&#65533;XoOi&#65533;1&#65533;&#65533;/gw%
yG$?c&#65533;&#1241;&#65533;
&#65533;
&#65533;B" 
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> &#65533;7    
>>>>>>>> 9&#65533;7~K&#65533;&#1234;&#65533;W&#65533;&#65533;$PB&#65533;N 
>>>>>>>> w&#65533;&#65533;&#65533;C-&#65533;p(y&#65533;l&#65533;;xP|&#65533;.&#65533;AV&#65533;&#65533;&#65533; 
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> I've attached hsfconfig --dumpdiag .  What could be the problem?
>>>>>>>>
>>>>>>>> Thanks,
>>>>>>>> LS
>>>>>>>>
>>>>>>>> _________________________________________________________________
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>>>>>>>
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