[hsflinux] System freezes when browsing soon after dialout

Luke Sharkey lukesharkey at hotmail.co.uk
Sat Aug 25 16:11:47 EDT 2007


Hi

I installed Ubuntu 7.04 i386 on my spare partition, and installed nothing 
but a kernel upgrade from 2.6.20-15 to 2.6.20-26 (plus headers) and the 
linuxant driver - had absolutely no problems.

Just to make sure it wasn't something to do with the way I've set up my 
system, I then wiped that and installed 7.04 amd64 on the spare partition,  
same as my main linux partition, and followed the same procedure as above.

It appears it is a x86_64 problem, as I experienced exactly the same crashes 
as a I have been having.

What happens now?  Would it be possible to notify your code maintainers of a 
bug report concerning the 64 bit driver?

Thanks,
Luke


>From: "Linuxant support (Jonathan)" <support at linuxant.com>
>To: Luke Sharkey <lukesharkey at hotmail.co.uk>
>CC: hsflinux at lists.linuxant.com
>Subject: Re: [hsflinux] System freezes when browsing soon after dialout
>Date: Tue, 21 Aug 2007 11:59:42 -0400
>
>Hi,
>
>testing on a x86 machine or with a x86 kernel is a good idea, it is always 
>possible that it is an issue which is specific to x86_64/amd64.
>
>Regards,
>
>
>Jonathan
>Technical specialist / Linuxant
>www.linuxant.com
>support at linuxant.com
>
>
>
>Luke Sharkey wrote:
>>Hi
>>
>>I tried your suggestions on the modulation, but it didn't make any 
>>difference to the system crashes, unfortunately.  Do you have any other 
>>suggestions?
>>
>>
>>If not, I was thinking of installing Debian etch i386 on a spare 
>>partition, to maybe see if its a hardware problem, or if it's more a 
>>problem with amd64 / Ubuntu / just the way my ubuntu system is set up.
>>
>>
>>Thanks
>>Luke
>>
>>>From: "Linuxant support (Jonathan)" <support at linuxant.com>
>>>To: Luke Sharkey <lukesharkey at hotmail.co.uk>
>>>CC: hsflinux at lists.linuxant.com
>>>Subject: Re: [hsflinux] System freezes when browsing soon after dialout
>>>Date: Wed, 08 Aug 2007 14:31:28 -0400
>>>
>>>Hi,
>>>
>>>it could still be a modulation related issue.
>>>
>>>Since the license is now installed, you should be able to test each of 
>>>the following init. strings, one at a time:
>>>
>>>---
>>>AT &F W1 +ER=1; +DR=1; +MS=V92,0
>>>AT &F W1 +ER=1; +DR=1; +MS=V92,1
>>>AT &F W1 +ER=1; +DR=1; +MS=V90,0
>>>AT &F W1 +ER=1; +DR=1; +MS=V90,1
>>>AT &F W1 +ER=1; +DR=1; +MS=V34,0
>>>AT &F W1 +ER=1; +DR=1; +MS=V34,1
>>>AT &F W1 +ER=1; +DR=1; +MS=V32B,0
>>>AT &F W1 +ER=1; +DR=1; +MS=V32B,1
>>>AT &F W1 +ER=1; +DR=1; +MS=V32,0
>>>AT &F W1 +ER=1; +DR=1; +MS=V32,1
>>>---
>>>
>>>Hopefully one of them will solve the problem.
>>>
>>>Regards,
>>>
>>>
>>>Jonathan
>>>Technical specialist / Linuxant
>>>www.linuxant.com
>>>support at linuxant.com
>>>
>>>
>>>
>>>Luke Sharkey wrote:
>>>>Hi
>>>>
>>>>I upgraded to the full licensed driver but unfortunately it didn't fix 
>>>>the problem, so I guess it isn't a modulation issue.
>>>>
>>>>However, one last thing I was wondering, although it's not possible to 
>>>>run the driver in debug mode, how about the kernel?  I did notice that 
>>>>there is a "linux-image-debug" package for ubuntu.  Would
>>>>running the kernel in debug mode provide any useful information?  I just 
>>>>have a gut feeling its something to do with how my amd64 system is set 
>>>>up rather than anything else...
>>>>
>>>>Thanks again,
>>>>Luke
>>>>
>>>>>From: "Linuxant support (Jonathan)" <support at linuxant.com>
>>>>>To: Luke Sharkey <lukesharkey at hotmail.co.uk>
>>>>>CC: hsflinux at lists.linuxant.com
>>>>>Subject: Re: [hsflinux] System freezes when browsing soon after dialout
>>>>>Date: Mon, 06 Aug 2007 16:57:35 -0400
>>>>>
>>>>>Hi,
>>>>>
>>>>>first of all, a "modulation" is a standard on how to send data, and 
>>>>>there is more than one of these modulations for modems. Probably the 
>>>>>most common one today is V.92. There is more information about that at:
>>>>>
>>>>>http://en.wikipedia.org/wiki/Modulation
>>>>>
>>>>>When there is no valid license installed, the HSF driver will simply 
>>>>>never select a modulation that would result in a connection faster than 
>>>>>14.4kbps. A bug could be present in the modulation currently used by 
>>>>>the driver and if you install a license, another modulation is likely 
>>>>>to be used to get an higher connection speed and could also be used as 
>>>>>a workaround for the bug, if this is an actual modulation related 
>>>>>issue.
>>>>>
>>>>>The source of stability issues with the driver are often modulation 
>>>>>specific. The modulation code is provided by Conexant and we 
>>>>>periodically add the changes made by Conexant to the HSF driver to 
>>>>>hopefully solve these remaining problems.
>>>>>
>>>>>It's not possible to enable to dump more debugging information in the 
>>>>>driver without having the source code unfortunately. Since we have 
>>>>>recommended you to buy a license to solve a problem with the driver, if 
>>>>>the license doesn't solve it, we will refund your purchase.
>>>>>
>>>>>Regards,
>>>>>
>>>>>
>>>>>Jonathan
>>>>>Technical specialist / Linuxant
>>>>>www.linuxant.com
>>>>>support at linuxant.com
>>>>>
>>>>>
>>>>>
>>>>>Luke Sharkey wrote:
>>>>>>Hi
>>>>>>
>>>>>>Thanks for your reply.  However, I was just wondering what you meant 
>>>>>>when you said:
>>>>>>
>>>>>>"It is possible that it is a modulation specific stability issue in 
>>>>>>the HSF driver and simply installing a valid license might cure the 
>>>>>>problem as another modulation is likely to be used."
>>>>>>
>>>>>>...could you please explain what you mean by a "modulation specific 
>>>>>>stability issue"?  How exactly installing a valid licence help this?
>>>>>>
>>>>>>I have been considering upgrading to the full 56k driver, but I need 
>>>>>>to know that it will work first before I do and that I won't continue 
>>>>>>to get these crashes.  I know the driver is binary, but would it be 
>>>>>>possible to run any sort of debug mode to get more information on the 
>>>>>>problem, etc?  And if it is a bug in the driver, is it likely to be 
>>>>>>fixed in any future updates (have you come across any reports of 
>>>>>>problems like this before?)
>>>>>>
>>>>>>Thank you,
>>>>>>Luke Sharkey
>>>>>>
>>>>>>
>>>>>>
>>>>>>>From: "Linuxant support (Jonathan)" <support at linuxant.com>
>>>>>>>To: "Neil B. Ablang" <neil.ablang at eglobalreach.net>
>>>>>>>CC: Luke Sharkey 
>>>>>>><lukesharkey at hotmail.co.uk>,hsflinux at lists.linuxant.com
>>>>>>>Subject: Re: [hsflinux] System freezes when browsing soon after 
>>>>>>>dialout
>>>>>>>Date: Wed, 01 Aug 2007 17:37:41 -0400
>>>>>>>
>>>>>>>Hi,
>>>>>>>
>>>>>>>with the description of the problem, I doubt that it is an 
>>>>>>>application problem, it's likely a problem with either the kernel or 
>>>>>>>a driver.
>>>>>>>
>>>>>>>It is possible that it is a modulation specific stability issue in 
>>>>>>>the HSF driver and simply installing a valid license might cure the 
>>>>>>>problem as another modulation is likely to be used.
>>>>>>>
>>>>>>>Regards,
>>>>>>>
>>>>>>>
>>>>>>>Jonathan
>>>>>>>Technical specialist / Linuxant
>>>>>>>www.linuxant.com
>>>>>>>support at linuxant.com
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>Neil B. Ablang wrote:
>>>>>>>>Hi!
>>>>>>>>
>>>>>>>>Looks like an application problem not the modem.  After modem 
>>>>>>>>connection, trying doing a ping to whatevever site you like, say 
>>>>>>>>ping www.google.com from your terminal. If it respond without any 
>>>>>>>>error say for a minute or 2 then, most probably your browser have 
>>>>>>>>some problems
>>>>>>>>
>>>>>>>>Cheers,
>>>>>>>>
>>>>>>>>Neil
>>>>>>>>Luke Sharkey wrote:
>>>>>>>>>Hi
>>>>>>>>>
>>>>>>>>>I've been trying out the free 14.4kbs hsf driver for my connexant 
>>>>>>>>>based modem on (K)ubuntu 7.04 amd64.  It dials out without problems 
>>>>>>>>>and I can access the internet fine.  However, soon after I start 
>>>>>>>>>browsing, my computer totally freezes (not just Xwindows - even 
>>>>>>>>>pressing Ctrl-Alt-F1 /etc.  does nothing).  I've noticed that it is 
>>>>>>>>>worse with firefox, which seems to crash even after a few seconds 
>>>>>>>>>browsing, but on konqueror sometimes it can be a few minutes.  
>>>>>>>>>Nonetheless, it always crashes when I try to log into hotmail.
>>>>>>>>>
>>>>>>>>>The output in /var/log/messages for the crash is always mysterious 
>>>>>>>>>and very ugly, e.g.:
>>>>>>>>>
>>>>>>>>>&#65533;a`UV&#65533;@{5&#65533;"&#65533;&#65533;&#65533;&#65533;&#65533;"K.JL&#65533;&#65533;:&#65533;&#65533;.wW&#65533;&#65533; 
>>>>>>>>>&#65533;\&#65533;I=&#65533;1<'w&#65533;5&#65533;x&#65533;&#65533;SH&#65533;4Z4&#65533;&#65533;&#65533;&#65533;t&#65533;&#65533;&#65533;&#788;&#63627;&#65533;&#65533;&#65533;'&#65533;&#65533;&#65533;#&#65533;6k&#65533;&#65533;,&#65533;&#65533;-&#65533;e&#65533;&#65533;[&#65533;&#65533;&#65533;&#65533;A&#65533;&#65533;&#65533;&#65533;{&#65533;&#65533;&#65533;aYn*&#65533;:&#65533;&#65533;!B&#926;&#65533;&#65533;&#65533;&#65533;&#65533;t&#65533;XoOi&#65533;1&#65533;&#65533;/gw%yG$?c&#65533;&#1241;&#65533;&#65533;&#65533;B"
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>&#65533;7    
>>>>>>>>>9&#65533;7~K&#65533;&#1234;&#65533;W&#65533;&#65533;$PB&#65533;N 
>>>>>>>>>w&#65533;&#65533;&#65533;C-&#65533;p(y&#65533;l&#65533;;xP|&#65533;.&#65533;AV&#65533;&#65533;&#65533;
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>I've attached hsfconfig --dumpdiag .  What could be the problem?
>>>>>>>>>
>>>>>>>>>Thanks,
>>>>>>>>>LS
>>>>>>>>>
>>>>>>>>>_________________________________________________________________
>>>>>>>>>The next generation of Hotmail is here!  
>>>>>>>>>http://www.newhotmail.co.uk
>>>>>>>>>
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>>>>>>>>>hsflinux at lists.linuxant.com
>>>>>>>>>https://www.linuxant.com/mailman/listinfo/hsflinux
>>>>>>>>
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>>>>>>
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>>
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