[hsflinux] System freezes when browsing soon after dialout
Linuxant support (Jonathan)
support at linuxant.com
Mon Aug 27 18:19:48 EDT 2007
Hi,
the x86_64/amd64/64-bit port of the driver is less mature than the
x86/32-bit one and our developers are well aware of that. If we are able
to reproduce the problem on our development systems, it will probably be
solved in a future version of the driver.
Regards,
Jonathan
Technical specialist / Linuxant
www.linuxant.com
support at linuxant.com
Luke Sharkey wrote:
> Hi
>
> I installed Ubuntu 7.04 i386 on my spare partition, and installed
> nothing but a kernel upgrade from 2.6.20-15 to 2.6.20-26 (plus headers)
> and the linuxant driver - had absolutely no problems.
>
> Just to make sure it wasn't something to do with the way I've set up my
> system, I then wiped that and installed 7.04 amd64 on the spare
> partition, same as my main linux partition, and followed the same
> procedure as above.
>
> It appears it is a x86_64 problem, as I experienced exactly the same
> crashes as a I have been having.
>
> What happens now? Would it be possible to notify your code maintainers
> of a bug report concerning the 64 bit driver?
>
> Thanks,
> Luke
>
>
>> From: "Linuxant support (Jonathan)" <support at linuxant.com>
>> To: Luke Sharkey <lukesharkey at hotmail.co.uk>
>> CC: hsflinux at lists.linuxant.com
>> Subject: Re: [hsflinux] System freezes when browsing soon after dialout
>> Date: Tue, 21 Aug 2007 11:59:42 -0400
>>
>> Hi,
>>
>> testing on a x86 machine or with a x86 kernel is a good idea, it is
>> always possible that it is an issue which is specific to x86_64/amd64.
>>
>> Regards,
>>
>>
>> Jonathan
>> Technical specialist / Linuxant
>> www.linuxant.com
>> support at linuxant.com
>>
>>
>>
>> Luke Sharkey wrote:
>>> Hi
>>>
>>> I tried your suggestions on the modulation, but it didn't make any
>>> difference to the system crashes, unfortunately. Do you have any
>>> other suggestions?
>>>
>>>
>>> If not, I was thinking of installing Debian etch i386 on a spare
>>> partition, to maybe see if its a hardware problem, or if it's more a
>>> problem with amd64 / Ubuntu / just the way my ubuntu system is set up.
>>>
>>>
>>> Thanks
>>> Luke
>>>
>>>> From: "Linuxant support (Jonathan)" <support at linuxant.com>
>>>> To: Luke Sharkey <lukesharkey at hotmail.co.uk>
>>>> CC: hsflinux at lists.linuxant.com
>>>> Subject: Re: [hsflinux] System freezes when browsing soon after dialout
>>>> Date: Wed, 08 Aug 2007 14:31:28 -0400
>>>>
>>>> Hi,
>>>>
>>>> it could still be a modulation related issue.
>>>>
>>>> Since the license is now installed, you should be able to test each
>>>> of the following init. strings, one at a time:
>>>>
>>>> ---
>>>> AT &F W1 +ER=1; +DR=1; +MS=V92,0
>>>> AT &F W1 +ER=1; +DR=1; +MS=V92,1
>>>> AT &F W1 +ER=1; +DR=1; +MS=V90,0
>>>> AT &F W1 +ER=1; +DR=1; +MS=V90,1
>>>> AT &F W1 +ER=1; +DR=1; +MS=V34,0
>>>> AT &F W1 +ER=1; +DR=1; +MS=V34,1
>>>> AT &F W1 +ER=1; +DR=1; +MS=V32B,0
>>>> AT &F W1 +ER=1; +DR=1; +MS=V32B,1
>>>> AT &F W1 +ER=1; +DR=1; +MS=V32,0
>>>> AT &F W1 +ER=1; +DR=1; +MS=V32,1
>>>> ---
>>>>
>>>> Hopefully one of them will solve the problem.
>>>>
>>>> Regards,
>>>>
>>>>
>>>> Jonathan
>>>> Technical specialist / Linuxant
>>>> www.linuxant.com
>>>> support at linuxant.com
>>>>
>>>>
>>>>
>>>> Luke Sharkey wrote:
>>>>> Hi
>>>>>
>>>>> I upgraded to the full licensed driver but unfortunately it didn't
>>>>> fix the problem, so I guess it isn't a modulation issue.
>>>>>
>>>>> However, one last thing I was wondering, although it's not possible
>>>>> to run the driver in debug mode, how about the kernel? I did
>>>>> notice that there is a "linux-image-debug" package for ubuntu. Would
>>>>> running the kernel in debug mode provide any useful information? I
>>>>> just have a gut feeling its something to do with how my amd64
>>>>> system is set up rather than anything else...
>>>>>
>>>>> Thanks again,
>>>>> Luke
>>>>>
>>>>>> From: "Linuxant support (Jonathan)" <support at linuxant.com>
>>>>>> To: Luke Sharkey <lukesharkey at hotmail.co.uk>
>>>>>> CC: hsflinux at lists.linuxant.com
>>>>>> Subject: Re: [hsflinux] System freezes when browsing soon after
>>>>>> dialout
>>>>>> Date: Mon, 06 Aug 2007 16:57:35 -0400
>>>>>>
>>>>>> Hi,
>>>>>>
>>>>>> first of all, a "modulation" is a standard on how to send data,
>>>>>> and there is more than one of these modulations for modems.
>>>>>> Probably the most common one today is V.92. There is more
>>>>>> information about that at:
>>>>>>
>>>>>> http://en.wikipedia.org/wiki/Modulation
>>>>>>
>>>>>> When there is no valid license installed, the HSF driver will
>>>>>> simply never select a modulation that would result in a connection
>>>>>> faster than 14.4kbps. A bug could be present in the modulation
>>>>>> currently used by the driver and if you install a license, another
>>>>>> modulation is likely to be used to get an higher connection speed
>>>>>> and could also be used as a workaround for the bug, if this is an
>>>>>> actual modulation related issue.
>>>>>>
>>>>>> The source of stability issues with the driver are often
>>>>>> modulation specific. The modulation code is provided by Conexant
>>>>>> and we periodically add the changes made by Conexant to the HSF
>>>>>> driver to hopefully solve these remaining problems.
>>>>>>
>>>>>> It's not possible to enable to dump more debugging information in
>>>>>> the driver without having the source code unfortunately. Since we
>>>>>> have recommended you to buy a license to solve a problem with the
>>>>>> driver, if the license doesn't solve it, we will refund your
>>>>>> purchase.
>>>>>>
>>>>>> Regards,
>>>>>>
>>>>>>
>>>>>> Jonathan
>>>>>> Technical specialist / Linuxant
>>>>>> www.linuxant.com
>>>>>> support at linuxant.com
>>>>>>
>>>>>>
>>>>>>
>>>>>> Luke Sharkey wrote:
>>>>>>> Hi
>>>>>>>
>>>>>>> Thanks for your reply. However, I was just wondering what you
>>>>>>> meant when you said:
>>>>>>>
>>>>>>> "It is possible that it is a modulation specific stability issue
>>>>>>> in the HSF driver and simply installing a valid license might
>>>>>>> cure the problem as another modulation is likely to be used."
>>>>>>>
>>>>>>> ...could you please explain what you mean by a "modulation
>>>>>>> specific stability issue"? How exactly installing a valid
>>>>>>> licence help this?
>>>>>>>
>>>>>>> I have been considering upgrading to the full 56k driver, but I
>>>>>>> need to know that it will work first before I do and that I won't
>>>>>>> continue to get these crashes. I know the driver is binary, but
>>>>>>> would it be possible to run any sort of debug mode to get more
>>>>>>> information on the problem, etc? And if it is a bug in the
>>>>>>> driver, is it likely to be fixed in any future updates (have you
>>>>>>> come across any reports of problems like this before?)
>>>>>>>
>>>>>>> Thank you,
>>>>>>> Luke Sharkey
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>> From: "Linuxant support (Jonathan)" <support at linuxant.com>
>>>>>>>> To: "Neil B. Ablang" <neil.ablang at eglobalreach.net>
>>>>>>>> CC: Luke Sharkey
>>>>>>>> <lukesharkey at hotmail.co.uk>,hsflinux at lists.linuxant.com
>>>>>>>> Subject: Re: [hsflinux] System freezes when browsing soon after
>>>>>>>> dialout
>>>>>>>> Date: Wed, 01 Aug 2007 17:37:41 -0400
>>>>>>>>
>>>>>>>> Hi,
>>>>>>>>
>>>>>>>> with the description of the problem, I doubt that it is an
>>>>>>>> application problem, it's likely a problem with either the
>>>>>>>> kernel or a driver.
>>>>>>>>
>>>>>>>> It is possible that it is a modulation specific stability issue
>>>>>>>> in the HSF driver and simply installing a valid license might
>>>>>>>> cure the problem as another modulation is likely to be used.
>>>>>>>>
>>>>>>>> Regards,
>>>>>>>>
>>>>>>>>
>>>>>>>> Jonathan
>>>>>>>> Technical specialist / Linuxant
>>>>>>>> www.linuxant.com
>>>>>>>> support at linuxant.com
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Neil B. Ablang wrote:
>>>>>>>>> Hi!
>>>>>>>>>
>>>>>>>>> Looks like an application problem not the modem. After modem
>>>>>>>>> connection, trying doing a ping to whatevever site you like,
>>>>>>>>> say ping www.google.com from your terminal. If it respond
>>>>>>>>> without any error say for a minute or 2 then, most probably
>>>>>>>>> your browser have some problems
>>>>>>>>>
>>>>>>>>> Cheers,
>>>>>>>>>
>>>>>>>>> Neil
>>>>>>>>> Luke Sharkey wrote:
>>>>>>>>>> Hi
>>>>>>>>>>
>>>>>>>>>> I've been trying out the free 14.4kbs hsf driver for my
>>>>>>>>>> connexant based modem on (K)ubuntu 7.04 amd64. It dials out
>>>>>>>>>> without problems and I can access the internet fine. However,
>>>>>>>>>> soon after I start browsing, my computer totally freezes (not
>>>>>>>>>> just Xwindows - even pressing Ctrl-Alt-F1 /etc. does
>>>>>>>>>> nothing). I've noticed that it is worse with firefox, which
>>>>>>>>>> seems to crash even after a few seconds browsing, but on
>>>>>>>>>> konqueror sometimes it can be a few minutes. Nonetheless, it
>>>>>>>>>> always crashes when I try to log into hotmail.
>>>>>>>>>>
>>>>>>>>>> The output in /var/log/messages for the crash is always
>>>>>>>>>> mysterious and very ugly, e.g.:
>>>>>>>>>>
>>>>>>>>>> �a`UV�@{5�"�����"K.
JL��: ��.wW��
>>>>>>>>>> �\�I=�1<'w�5�x� �SH�4Z4���
�t���̔���'���#�6k��,��-�e��[����A�� ��{���aYn*�:��!BΞ�����t�XoOi �1��/gw%
yG$?c�ә�
�
�B"
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> �7
>>>>>>>>>> 9�7~K�Ӓ�W��$PB�N
>>>>>>>>>> w���C-�p(y�l�;xP|�.�AV�� �
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> I've attached hsfconfig --dumpdiag . What could be the problem?
>>>>>>>>>>
>>>>>>>>>> Thanks,
>>>>>>>>>> LS
>>>>>>>>>>
>>>>>>>>>> _________________________________________________________________
>>>>>>>>>> The next generation of Hotmail is here!
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>>>>>>>>>>
>>>>>>>>>> _______________________________________________
>>>>>>>>>> hsflinux mailing list
>>>>>>>>>> hsflinux at lists.linuxant.com
>>>>>>>>>> https://www.linuxant.com/mailman/listinfo/hsflinux
>>>>>>>>>
>>>>>>>>> _______________________________________________
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>>>>>>>
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>>>>>
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