[hsflinux] my hayes usb does not always work on boot

Linuxant support (Jonathan) support at linuxant.com
Tue Aug 21 14:17:32 EDT 2007


Hi,

while you have the problem and before you replug the device, please 
generate a dump with the 'hsfconfig --dumpdiag' command in a root shell 
and send it directly to support at linuxant.com, we will attempt to solve 
the problem with that information.

Regards,


Jonathan
Technical specialist / Linuxant
www.linuxant.com
support at linuxant.com



René wrote:
> Linuxant support (Jonathan) escribió:
>> Hi,
>>
>> you need to identify the exact source of the problem before trying to 
>> find an appropriate fix.
>>
>> When it doesn't work and before you replug the modem, are you able to 
>> see your modem in the output of the 'lsusb' command in a root shell? 
>> If you can see the modem, if you use the 'hsfconfig --info' command, 
>> does it solve the problem instead of replugging the device?
>>
> hi Jonathan!
> 
> i'm able to see my modem in lsusb:
> # lsusb
> Bus 004 Device 001: ID 0000:0000
> Bus 003 Device 001: ID 0000:0000
> Bus 002 Device 002: ID 0803:1301 Zoom Telephonics, Inc.
> Bus 002 Device 001: ID 0000:0000
> Bus 001 Device 001: ID 0000:0000
> 
> 
> # hsfconfig --info
> Conexant HSF softmodem driver, version 7.60.00.09full
> 
> If you need license keys, assistance or more information, please go to:
>        http://www.linuxant.com/
> 
> When reporting a problem for the first time, please send
> us the file generated by "hsfconfig --dumpdiag".
> 
> Note: HDA support not compiled in the driver (requires a 2.6.16 or later 
> kernel)
> Warning: no device detected by hsf driver - HDA modems may require reboot
> 
> Note: HDA support not compiled in the driver (requires a 2.6.16 or later 
> kernel)
> 
> ###
> 
> so, lsusb sees the modem, but hsconfig --info doesn't solve the problem
> 
> 
> thanks,
> René
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