[hsflinux] my hayes usb does not always work on boot
Mike Russo
miker at readq.com
Wed Aug 22 10:34:41 EDT 2007
You should also check out /var/log/messages for any USB related log
messages. I was having a similar problem, and looking up the error
messages on the internet (specifically the linux-usb.org FAQ) I found
that turning ACPI off (through the use of the acpi=off kernel boot
parameter) made the modem work flawlessly.
Linuxant support (Jonathan) wrote:
> Hi,
>
> while you have the problem and before you replug the device, please
> generate a dump with the 'hsfconfig --dumpdiag' command in a root
> shell and send it directly to support at linuxant.com, we will attempt to
> solve the problem with that information.
>
> Regards,
>
>
> Jonathan
> Technical specialist / Linuxant
> www.linuxant.com
> support at linuxant.com
>
>
>
> René wrote:
>> Linuxant support (Jonathan) escribió:
>>> Hi,
>>>
>>> you need to identify the exact source of the problem before trying
>>> to find an appropriate fix.
>>>
>>> When it doesn't work and before you replug the modem, are you able
>>> to see your modem in the output of the 'lsusb' command in a root
>>> shell? If you can see the modem, if you use the 'hsfconfig --info'
>>> command, does it solve the problem instead of replugging the device?
>>>
>> hi Jonathan!
>>
>> i'm able to see my modem in lsusb:
>> # lsusb
>> Bus 004 Device 001: ID 0000:0000
>> Bus 003 Device 001: ID 0000:0000
>> Bus 002 Device 002: ID 0803:1301 Zoom Telephonics, Inc.
>> Bus 002 Device 001: ID 0000:0000
>> Bus 001 Device 001: ID 0000:0000
>>
>>
>> # hsfconfig --info
>> Conexant HSF softmodem driver, version 7.60.00.09full
>>
>> If you need license keys, assistance or more information, please go to:
>> http://www.linuxant.com/
>>
>> When reporting a problem for the first time, please send
>> us the file generated by "hsfconfig --dumpdiag".
>>
>> Note: HDA support not compiled in the driver (requires a 2.6.16 or
>> later kernel)
>> Warning: no device detected by hsf driver - HDA modems may require
>> reboot
>>
>> Note: HDA support not compiled in the driver (requires a 2.6.16 or
>> later kernel)
>>
>> ###
>>
>> so, lsusb sees the modem, but hsconfig --info doesn't solve the problem
>>
>>
>> thanks,
>> René
>> _______________________________________________
>> hsflinux mailing list
>> hsflinux at lists.linuxant.com
>> https://www.linuxant.com/mailman/listinfo/hsflinux
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--
Mike Russo
ReadQ Systems, Inc.
(212) 425-3680
Random quote of the last-time-I-ran-bash:
Maturity is only a short break in adolescence.
-- Jules Feiffer
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