[hcflinux] FW: HCFPCI modem hangs after Failed to properly detect
high-speed data carrier
Linuxant support (Jonathan)
support at linuxant.com
Mon Dec 19 15:45:44 EST 2005
Hi,
as M.Rolland pointed out, you should try with efax instead of HylaFax to
see if there is a difference. You could also try to determine if the
problem happens only when connected to specific fax machines.
Regards,
Jonathan
Technical specialist / Linuxant
www.linuxant.com
support at linuxant.com
rolland mich wrote:
> Le Samedi 17 Décembre 2005 21:12, Olivier Elfferich a écrit :
> Have you try with the fax script of efax?
> With the log efax i should may be help you.
> With the openoffice fax printer put the config (in your
> home/.openoofficce/spadmin command) to "kdeprintfax (TMP)" as root user, you
> can have directly a log of what is going on with kdeprinfax when you send a
> fax through openoofice.
> Then post back the log.
> Thanks
>
>>Our modem:
>>01:05.0 Serial controller: Rockwell International HCF 56k Data/Fax Modem
>>(rev 01)
>>
>>Os Fedora core 4
>>
>>Modem config
>>
>>CountryCode: 32
>>AreaCode: 03
>>FAXNumber: 03.633.02.34
>>#LongDistancePrefix: 0
>>#InternationalPrefix: 0
>>DialStringRules: etc/dialrules
>>ServerTracing: 1
>>SessionTracing: 11
>>RecvFileMode: 0644
>>LogFileMode: 0644
>>DeviceMode: 0666
>>RingsBeforeAnswer: 2
>>SpeakerVolume: off
>>GettyArgs: "-h %l dx_%s"
>>LocalIdentifier: NothingSetup
>>TagLineFont: etc/lutRS18.pcf
>>TagLineFormat: "From %%l|%c|Page %%P of %%T"
>>MaxRecvPages: 25
>>#
>>#
>># Modem-related stuff: should reflect modem command interface
>># and hardware connection/cabling (e.g. flow control).
>>#
>>ModemType: Class1 # use this to supply a hint
>>ModemRate: 19200 # rate for DCE-DTE communication
>>ModemFlowControl: rtscts # default
>>#
>>ModemNoFlowCmd: AT&K0 # setup no flow control
>>ModemHardFlowCmd: AT&K3 # setup hardware flow control
>>ModemSoftFlowCmd: AT&K4 # setup software flow control
>>ModemSetupDTRCmd: AT&D2 # setup so DTR drop resets modem
>>ModemSetupDCDCmd: AT&C1 # setup so DCD reflects carrier (or
>>not)
>>#
>>ModemMfrQueryCmd: !Rockwell
>>ModemModelQueryCmd: !RC288DPi
>>ModemRevQueryCmd: ATI3 # product information
>>#
>>ModemResetCmds: AT&FX1
>>ModemDialCmd: ATDT%s
>>
>>
>>Whe have trouble with recieving faxes.
>>
>>Dec 16 12:58:56.37: [21588]: SESSION BEGIN 000000168 036330234
>>Dec 16 12:58:56.37: [21588]: HylaFAX (tm) Version 4.2.3rc1
>>Dec 16 12:58:56.37: [21588]: <-- [4:ATA\r]
>>Dec 16 12:59:02.77: [21588]: --> [7:CONNECT]
>>Dec 16 12:59:02.77: [21588]: ANSWER: FAX CONNECTION DEVICE '/dev/ttySHCF0'
>>Dec 16 12:59:02.77: [21588]: RECV FAX: begin
>>Dec 16 12:59:02.77: [21588]: <-- data [35]
>>Dec 16 12:59:02.77: [21588]: <-- data [2]
>>Dec 16 12:59:04.72: [21588]: --> [7:CONNECT]
>>Dec 16 12:59:04.72: [21588]: <-- data [23]
>>Dec 16 12:59:04.72: [21588]: <-- data [2]
>>Dec 16 12:59:05.46: [21588]: --> [7:CONNECT]
>>Dec 16 12:59:05.46: [21588]: <-- data [13]
>>Dec 16 12:59:05.46: [21588]: <-- data [2]
>>Dec 16 12:59:06.20: [21588]: --> [2:OK]
>>Dec 16 12:59:06.20: [21588]: <-- [9:AT+FRH=3\r]
>>Dec 16 12:59:06.54: [21588]: --> [7:CONNECT]
>>Dec 16 12:59:08.08: [21588]: --> [2:OK]
>>Dec 16 12:59:08.08: [21588]: REMOTE TSI "+0450038576"
>>Dec 16 12:59:08.08: [21588]: <-- [9:AT+FRH=3\r]
>>Dec 16 12:59:08.11: [21588]: --> [7:CONNECT]
>>Dec 16 12:59:08.35: [21588]: --> [2:OK]
>>Dec 16 12:59:08.35: [21588]: REMOTE wants 14400 bit/s
>>Dec 16 12:59:08.35: [21588]: REMOTE wants A4 page width (215 mm)
>>Dec 16 12:59:08.35: [21588]: REMOTE wants unlimited page length
>>Dec 16 12:59:08.35: [21588]: REMOTE wants 3.85 line/mm
>>Dec 16 12:59:08.35: [21588]: REMOTE wants 2-D MMR
>>Dec 16 12:59:08.35: [21588]: REMOTE wants T.30 Annex A, 256-byte ECM
>>Dec 16 12:59:08.35: [21588]: RECV training at v.17 14400 bit/s
>>Dec 16 12:59:08.35: [21588]: <-- [11:AT+FRM=145\r]
>>Dec 16 12:59:10.07: [21588]: --> [7:CONNECT]
>>Dec 16 12:59:11.59: [21588]: RECV: TCF 2645 bytes, 1% non-zero, 2604
>>zero-run
>>Dec 16 12:59:11.61: [21588]: --> [10:NO CARRIER]
>>Dec 16 12:59:11.61: [21588]: <-- [9:AT+FRS=7\r]
>>Dec 16 12:59:11.75: [21588]: --> [2:OK]
>>Dec 16 12:59:11.75: [21588]: TRAINING succeeded
>>Dec 16 12:59:11.75: [21588]: <-- [9:AT+FTH=3\r]
>>Dec 16 12:59:12.09: [21588]: --> [7:CONNECT]
>>Dec 16 12:59:12.09: [21588]: <-- data [3]
>>Dec 16 12:59:12.09: [21588]: <-- data [2]
>>Dec 16 12:59:13.40: [21588]: --> [2:OK]
>>Dec 16 12:59:13.40: [21588]: <-- [11:AT+FRM=146\r]
>>Dec 16 12:59:20.41: [21588]: <-- data [1]
>>Dec 16 12:59:20.61: [21588]: MODEM <Timeout>
>>Dec 16 12:59:20.61: [21588]: <-- [9:AT+FRH=3\r]
>>Dec 16 12:59:20.80: [21588]: --> [7:CONNECT]
>>Dec 16 12:59:22.78: [21588]: --> [5:ERROR]
>>Dec 16 12:59:22.78: [21588]: MODEM Command error
>>Dec 16 12:59:22.78: [21588]: FCS error
>>Dec 16 12:59:22.78: [21588]: <-- [9:AT+FRS=7\r]
>>Dec 16 12:59:27.46: [21588]: --> [2:OK]
>>Dec 16 12:59:27.46: [21588]: <-- [9:AT+FTH=3\r]
>>Dec 16 12:59:27.80: [21588]: --> [7:CONNECT]
>>Dec 16 12:59:27.80: [21588]: <-- data [3]
>>Dec 16 12:59:27.80: [21588]: <-- data [2]
>>Dec 16 12:59:29.11: [21588]: --> [2:OK]
>>Dec 16 12:59:29.11: [21588]: RECV send CRP (command repeat)
>>Dec 16 12:59:29.11: [21588]: <-- [9:AT+FRH=3\r]
>>Dec 16 12:59:29.40: [21588]: --> [7:CONNECT]
>>Dec 16 12:59:30.52: [21588]: --> [2:OK]
>>Dec 16 12:59:30.52: [21588]: RECV recv PPS (partial page signal)
>>Dec 16 12:59:30.52: [21588]: RECV recv EOP (no more pages or documents)
>>Dec 16 12:59:30.52: [21588]: RECV received 17 frames of block 1 of page 1
>>Dec 16 12:59:30.52: [21588]: <-- [9:AT+FRS=7\r]
>>Dec 16 12:59:30.67: [21588]: --> [2:OK]
>>Dec 16 12:59:30.67: [21588]: <-- [9:AT+FTH=3\r]
>>Dec 16 12:59:31.01: [21588]: --> [7:CONNECT]
>>Dec 16 12:59:31.01: [21588]: <-- data [35]
>>Dec 16 12:59:31.01: [21588]: <-- data [2]
>>Dec 16 12:59:33.34: [21588]: --> [2:OK]
>>Dec 16 12:59:33.34: [21588]: RECV send PPR (partial page request)
>>Dec 16 12:59:33.34: [21588]: <-- [11:AT+FRM=146\r]
>>Dec 16 12:59:40.34: [21588]: <-- data [1]
>>Dec 16 12:59:40.55: [21588]: MODEM <Timeout>
>>Dec 16 12:59:40.55: [21588]: <-- [9:AT+FRH=3\r]
>>Dec 16 12:59:40.77: [21588]: --> [7:CONNECT]
>>Dec 16 12:59:43.63: [21588]: --> [5:ERROR]
>>Dec 16 12:59:43.63: [21588]: MODEM Command error
>>Dec 16 12:59:43.63: [21588]: FCS error
>>Dec 16 12:59:43.63: [21588]: <-- [9:AT+FRS=7\r]
>>Dec 16 13:00:13.64: [21588]: MODEM <Timeout>
>>Dec 16 13:00:13.64: [21588]: <-- data [1]
>>Dec 16 13:00:13.84: [21588]: MODEM <Timeout>
>>Dec 16 13:00:13.84: [21588]: Failed to properly detect high-speed data
>>carrier.
>>Dec 16 13:00:13.84: [21588]: RECV FAX (000000168): recvq/fax000000066.tif
>>from +0450038576, route to <unspecified>, 0 pages in 1:11
>>Dec 16 13:00:13.84: [21588]: RECV FAX: Failed to properly detect high-speed
>>data carrier.
>>Dec 16 13:00:13.84: [21588]: <-- [9:AT+FTH=3\r]
>>Dec 16 13:00:21.40: [21588]: --> [0:]
>>Dec 16 13:00:21.40: [21588]: RECV FAX (000000168): session with +0450038576
>>terminated abnormally: Failed to properly detect high-speed data carrier.
>>Dec 16 13:00:21.40: [21588]: RECV FAX: bin/faxrcvd "recvq/fax000000066.tif"
>>"ttySHCF0" "000000168" "Failed to properly detect high-speed data carrier."
>>Dec 16 13:00:21.40: [21588]: RECV FAX: end
>>Dec 16 13:00:21.40: [21588]: SESSION END
>>
>>Afther that hylafax sends a report:
>>
>>The HylaFAX software thinks that there is a problem with the modem
>>on device /dev/ttySHCF0 that needs attention; repeated attempts to
>>initialize the modem have failed.
>>
>>Consult the server trace logs for more information on what is happening.
>>
>>You will be notified again after 5 minutes if the problem persists.
>>
>>
>>
>>
>>After that whe need to do a rchcfpci stop/start, and restart hylafax to get
>>it working agian.
>
>
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